Taco Bell

25 Morgan Rd, West Springfield
(413) 540-8935

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Recent Reviews

Drive-through.

The young lady was quite terse; borderline rude.

I ordered a large root beer and cinnamon twists.

Happy with the order.

Vegetarian options: you can exclude/substitute ingredients to make items vegan and vegetarian.
My post is more about the service than the food. Although I've always been happy with the food I had an experience with a few of the employees yesterday.I was driving down the road right in front of Taco Bell on Morgan Road in West springfield. It was rush hour and as usual it was a lot of traffic and everybody was impatient. The car in front of me had died. Poor girl had her hazards on and all the other drivers passing by her were honking and yelling. I pulled into the parking...
Update:Olivia reached out to to go over the situation.Came back few days later today, was immediately noticed and pleasantly taken care of by a lovely guy, and the food was good.As someone who's also in the food service industry, people like that are rare. That lady's reaction, from the other day, was completely unprofessional.Placed an order on the kiosk, chose to pay cash.Waited for close to 20 minutes until they noticed me, and told me that cash orders don't...

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