McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
182 N Elm St, Westfield
(413) 568-3595
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5AM - 11PM |
McDonald's offers deals like 2 for 1 sausage-egg-muffin sandwiches, but customers have reported inconsistent experiences. Some have had average experiences, while others have encountered issues with food quality, such as cold and hard nuggets, dry burgers, and poor presentation. Additionally, there have been problems with ordering and pickup through the app, and some customers have experienced bullying in the restaurant. The location is very busy, which helps ensure the food is usually freshly made, and staff are generally excellent, making it a convenient place for quick meals, especially for those living nearby. The restaurant provides vegetarian options like parfaits, salads, apple slices, and apple & orange juices, but customers should be aware that sodium and sugar levels are high. Inside, there are counter and kiosk ordering options, although lines can build up, and some staff can be rude or unhelpful. Outside, panhandlers near the drive-thru window create an uncomfortable atmosphere, and many customers prefer to get their food delivered. The restaurant has open parking, including handicap and wheelchair accessible spots, with one way entrance and exit. Kids' meals are available in regular or mighty sizes, with prize toys and fun packaging to keep children engaged, and high chairs are provided. Accessible ramps, parking, bathrooms, and seating ensure the restaurant is suitable for customers with mobility challenges.