Wendy's
$ • Fast Food, Burgers
Hours:
2-6, Southampton Rd, Westfield
(413) 729-4566
About Wendy's
Customers' Favorites
Wendy's Reviews
hire a night crew that actually knows what there doing
We went in to the Southampton Rd in Westfield,MA location on Sunday evening at 8:00pm. One of the workers, a guy, was swearing and joking with some buddies. He was wearing a hat covered in printed marijuana leaves. After his 3 buddies left and bumped fists, he went back to work. We waited for almost 10 minutes with no acknowledgement. The woman named Chris was filling a couples order ahead of us and had forgotten a couple of items. She placed the fries into their bag and then...read full review
Menu
Hours
| Monday | 10AM - 3AM |
| Tuesday | 10AM - 3AM |
| Wednesday | 10AM - 3AM |
| Thursday | 10AM - 3AM |
| Friday | 10AM - 3AM |
| Saturday | 10AM - 3AM |
| Sunday | 10AM - 3AM |
Wendy's is a restaurant that serves great food, but falls short in other areas. The service can be pleasant, with staff apologizing for wait times and being nice. However, there have been instances where orders are not fulfilled correctly, with some customers receiving unwanted items. The restaurant also seems to have issues with organization, with staff members switching roles and struggling to complete tasks efficiently. Additionally, the cleanliness of the tables and bathroom can be a concern. While the food is good, other aspects of the dining experience may leave something to be desired.