Wendy's

2-6, Southampton Rd, Westfield
(413) 729-4566

Recent Reviews

D B

I've left one star for this Wendy's in the past, but they have really improved over the last year. I rarely have issues with my order now where as before literally 75% of the time stuff was missing. They also have been very nice lately, even apologizing for the wait when it was quick and fresh! Glad to see a business owner actually doing good. (For now anyways lol)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Raúl Crespo

They don't give you what you ask for.

Atmosphere: 4

Food: 3

Service: 3

Terry Gaspari

Did drive thru. Long wait to give order. Waited to get food. Food was tepid. Staff was courteous.

Atmosphere: 3

Food: 2

Service: 2

Tim Meyko

Manager didn’t approve of my classical music. Just a big

Atmosphere: 1

Food: 5

Service: 1

Amanda Littlefield

I asked for no cheese twice as I can't eat it. Low and behold I had cheese. The food was good otherwise, at least what I could eat. I barely heard him say your food was ready as I filled the drinks.

Atmosphere: 3

Food: 3

Service: 3

Mateo Torres

Went earlier this week; closer cashier was kind, polite, and warned me about the fries being hot.

Atmosphere: 5

Food: 5

Service: 5

kat ahearn

Always forget my frosty on the 4 for 4deal....Always!!!!!!! The Westfield Ma one by pike is awful always forget Something and they are rude

Sarah Ashley

Go to any other Wendy's. Or different place all together if you go through the drive-thru, even if you only ordered a drink, you will be asked to pull into a parking space. Probably because of the sensor for their timers. By the time you park they are meeting you at the car with your order. If if you do have to wait, you are waiting at least 15 minutes for them to bring out your items. This Wendy's is absolutely horrible

Atmosphere: 1

Food: 3

Service: 1

Josh Harrison

The ppl were polite and helpful bathrooms were clean would drive extra to go to this Wendy's over

Atmosphere: 5

Food: 5

Service: 5

Molly Flanagan

I couldn’t get my credit card out fast enough to pay in drive through and they were done with my entire order!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's Double

John Crosler

My wife and I went for breakfast at 9am. We wanted biscuits and we're told they had 2 left. I asked how long until the next batch and was told angrily they're not cooking any more today. I felt they didn't want to be bothered to work. I'm hoping they do better the next time I go.

Atmosphere: 1

Food: 3

Service: 1

ac batman

Dirty workers who are not falling OSHA regulations, the man who was taking my order was mumbling and getting visibly annoyed at me. Not an enjoyable experience whatsoever

Atmosphere: 1

Service: 1

Michael Carriveau

We frequent this location and for the life of me I can’t figure out why I think it’s ever going to get better. Most times we have to pull off to the side for 5-10 minutes while waiting for food from drive thru. Then 75% of the time there is something wrong or missing from the order. I’m assuming they stay in business because of people stopping off the highway to get food. This restaurant needs to do better.

Atmosphere: 2

Food: 3

Service: 1

Michael and Steve

A great place to visit for lunch.Very clean, great staff.Plenty of parking.Right off the highway.Parking: Well lit at night time...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Baconator

Rey Ortiz

Place is dirty manager is a Spanish women very dam rude giving me issues when they gave me the problem. 1st i had blood on my egg i hope I didn’t digest it when i go in to show the manger the only thing she did was be rude and gave my money back but them she shorted me on my money back.NEVER EVER again will i see a wendy. Picture

Atmosphere: 1

Food: 1

Service: 1

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