Wendy's
2-6, Southampton Rd, Westfield
(413) 729-4566
Customers' Favorites
Wendy's Hot & Crispy Fries
Classic Chocolate Frosty
Grilled Chicken Sandwich
Wendy’S French Fries
Sausage Biscuit
Jr Cheeseburger
Dave's Double
Baconator
Dr Pepper
Recent Reviews
I've left one star for this Wendy's in the past, but they have really improved over the last year. I rarely have issues with my order now where as before literally 75% of the time stuff was missing. They also have been very nice lately, even apologizing for the wait when it was quick and fresh! Glad to see a business owner actually doing good. (For now anyways lol)
I asked for no cheese twice as I can't eat it. Low and behold I had cheese. The food was good otherwise, at least what I could eat. I barely heard him say your food was ready as I filled the drinks.
The food is good and the customer service is generally fine, but they have a big issue with getting the right orders to customers. 80% of the time I order from this Wendy’s, my order is missing something, or I’ll get someone else’s order by mistake, even when I’ve only ordered a few items. The most recent time I went, they swapped my order with another customer’s by accident. Even after they “fixed” the order, I still ended up with the wrong burger. They really needs...