Dunkin'

$ • Coffee Shops, Donuts

Hours:
2144 Boston Rd, Wilbraham
(413) 596-5787

Take-Out/Delivery Options

Customers' Favorites

Dunkin' Donuts Reviews

2 (35)
Sunday, 02/25/2024; 1100 am: Dunkin' Donuts messed up my order, wasted my time, killed my good Sunday morning vibes, and didn't apologize.After leaving out my sandwich from my order and wasting 30 min of my time driving back, I was "greeted" by a rude female manager who didnt apologize for the mistake, and reluctantly handed me a cold sandwich.Ive been to multiple DDs and this one is by far, the worst; from the meth-induced, disheveled appearance of its manager to horrible customer...read full review
Coffee is never consistent. Some days it’s good, other days it’s horrible. Not sure what the problem is with that issue. Same thing with breakfast sandwiches and hash browns. They come out burnt or not heated up all the way. Some times the food is still cold. Not enough people working the counter to move the line along inside the store. There should be a dedicated order taker so that way they don’t have to stop to make each customers coffee and get their order. It would...read full review

Arguably the slowest service. Doesn't matter if there is 2 cars in line or 10. You are waiting at minimum 15 minutes for a coffee that is mediocre. This store has gone downhill over the last couple of years and is just getting worse.

More Reviews(122)

Ratings

View all photos

Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
Updated on: