Panera Bread
$ • Cafe, Salad, Soup
Hours:
3412 Merchant Boulevard, Abingdon
(410) 569-3573
About Panera Bread
Customers' Favorites
Panera Bread Reviews
Very clean and great food.
Recommend going only when Rob the manager is there(he is very good at what he does), otherwise; service very slow, always short on staff(especially up front), hazelnut coffee pot always running out, half and half always out(should have 2 containers instead of 1). Need someone to keep the tables and floors cleaner . The store in the Festival is better in all aspects. Would be more popular with locals if these suggestions were taken.
I get it, understaffed. Long waits for food. What I can understand is the rudeness. Even to a little kid
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 9PM |
Panera Bread offers friendly service, especially for those who use their app. Parking is available at the nearby Festival shopping center. The staff is patient and attentive, taking orders one at a time to ensure accuracy. While there may be a slight delay in food preparation, the food is good and the service is excellent. Overall, the food is relatively healthy, and the location is convenient for a quick bite. Some guests may find the soup salty, but the fast service and pleasant atmosphere make up for it. Customers appreciate the friendly and easy-going environment, and many enjoy the variety of food options available. The bakery items, especially the bagels, are highly praised, with some noting they are the best they've ever had, despite being a bit expensive. People also enjoy the special touches like coffee stick plugs that keep drinks hot and help mix them. The managers, including Jen, Kevin, and Sara, work hard to ensure everything runs smoothly and create a welcoming environment. The staff is consistently friendly and positive, making customers feel comfortable even during busy times. Guests often mention how helpful and kind the employees are, with some noting their positive attitude even when facing stress. Overall, the staff at this location provides a warm, friendly atmosphere that keeps customers coming back.