Jersey Mike's Subs

My first and last time at Jersey mikes. They need customer service training ASAP. Ordered a meal with a fountain drink, sat down took a sip of my drink and it tasted like pure syrup, so I dumped it and tried 2 more flavors they were both disgusting so i asked someone behind the counter if I could just swap it out for a Bottled drink and pay whatever the difference, she proceeded to get smart and told me no because I had a cup, incredibly rude mean and nasty I'm not sure if she was just having a bad day or it was due to the fact that I was a black customer but I certainly don't recommended this establishment. A reg sub with chips and a drink: 15.89

Atmosphere: 1

Food: 2

Service: 1

I'm a vegetarian so I always get their veggie sub which is absolutely delicious & so filling & why not grab a cookie while you're at it, I've never been disappointed!

Atmosphere: 4

Food: 4

Service: 5

I went to purchase 2 items. I purchase a cheesesteak sub and a portabello mushroom wrap. Both sandwiches were delicious. The veggies were fresh and fabulous. The sub roll and wrap were delectable. The service was excellent! It wasn't crowded around 4 pm on a weekday afternoon. I was able to receive my items in 20 minutes or less. Since it was a great experience and the food was fabulous, I will be returning soon.

Atmosphere: 5

Food: 5

Service: 5

Got me the Italian cold cut which was juicy. My bestfriend got the cheesesteak which she also enjoyed.

Atmosphere: 4

Food: 4

Service: 4

Git an Italian cold cut. DELICIOUS! I really enjoyed it. The staff are very nice too.👍🏼😊

Good food great service

Atmosphere: 4

Food: 5

Service: 5

Food is always great and fresh...employees are also amazing❣️

Atmosphere: 5

Food: 5

Service: 5

Food is always great and fresh...employees are also amazing❣️

Atmosphere: 5

Food: 5

Service: 5

It's a sub shop. Plan and simple. But here's the catch. They use actual deli meat on there subs, NOT that SUBWAY Crap, all vegetables and NO meat.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef and Cheese

First review I’ve ever given. Ordered food to be delivered through the Jersey Mikes app. The DoorDasher marked my food delivered in the app and told the front door person at my apartment that the address changed in the app she was leaving to take it to the new address. I made no changes and they clearly were making an effort to take the food and my tip. They wouldn’t answer my calls. When I called this Jersey Mikes location they were rude immediately and made me call back to talk to another person. Once I finally got someone else on the phone, he was also extremely rude for no reason. I wasn’t even accusing them of anything, the delivery person was the original problem. The guy on the phone said that the manager was taking care of it and would call back. When I asked to speak with the manager the guy was rude again and said he was in a meeting. Never heard back from anyone and pretty sure the manager was never even notified. Worst customer service ever for just trying to tell them I got robbed. Will never order from this location or through the app again. Second time something like this has happened here.

Service: 1

Service and food quality both went downhill. The sub had a strange taste to it, almost like the grill wasn't cleaned properly. Worse though was the fact that the cashier skipped right past the screen to sign in to my rewards, so I could record my purchase, but definitely pointed out that I needed to make a selection at the tip screen, hmmm... I'll try Merritt blvd next time.

Atmosphere: 1

Food: 3

Service: 1

Absolutely delicious! This place is our go-to for subs! It exceeds our expectations on every level.

Atmosphere: 5

Food: 5

Service: 5

Great sub!

Atmosphere: 5

Food: 5

Service: 5

Subs are the best

The customer service is top notch. You rarely see this nowadays so I had to leave a 5 star

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich, Chicken Philly Cheese Steak