Chick-fil-A

Name: Chick-fil-A
Address: 16503 Ballpark Rd, Bowie, Maryland, 20716, US
Telephone: (301) 860-1211
Price range: $
Rating: 3.4

$ • Fast Food, Chicken Shop, Salad

Hours:
16503 Ballpark Rd, Bowie
(301) 860-1211

Menu Order Online

About Chick-fil-A

Chick-fil-A is a popular restaurant with a mixed bag of experiences. Some customers have had issues with food quality, such as a bacon egg and cheese biscuit with a crumbly bottom and room temperature hash browns. Others have reported lemons in their delivery orders, including a chicken sandwich that was described as "one of the saddest sandwiches" ever received. However, some customers have had excellent experiences, praising the express drive-through and exceptional service from staff members like Tajuan, who is known for his kindness and smile. Location has improved, with quick service, hot food, and a nice dining room to eat in. The drive-through moves at a good pace, and the mobile order lane is very convenient and novel, making pickup faster. Catering services are also praised for being easy with quick turnaround and helpful staff. The manager, Kristin, is consistently helpful and provides excellent customer service, often helping resolve questions about rewards. Customers also note that having staff take orders outside when driving through speeds up service. The food has been fresh and good, and the sweet tea is always delicious. Chick-fil-A remains a popular spot with a loyal following, though some mention limited vegetarian options and a desire for HFC-free ketchup, as recent offerings have included high fructose corn syrup in the condiment. Despite some inconsistencies, many customers appreciate the friendly staff and convenient services.