Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 504 Washington Ave, Chestertown, Maryland, 21620, US
Telephone: (410) 982-6427
Price range: $
Rating: 3.4

$ • Coffee Shops

Hours:
504 Washington Ave, Chestertown
(410) 982-6427

About Starbucks

Starbucks Coffee Company receives mixed reviews, with many customers praising the location highly while others note significant shortcomings. Numerous reviews highlight exceptionally positive experiences, calling it the best Starbucks they have ever visited. Many commend the staff, describing them as super nice, sweet, kind, pleasant, attentive, genuinely helpful, and working well together. Specific positive interactions are noted, such as a barista thoughtfully crafting a custom specialty chai tea drink perfectly and another expertly accommodating a customer's taste buds. The efficiency is also praised, with fast service and drinks that are put together well, featuring tight lids and no spills.

However, critical reviews present a contrasting atmosphere. Some customers report a lack of greeting or acknowledgment upon arrival, with staff not smiling and one person seen on a phone. It is described as not seeming like a happy place. A specific issue arose at the drive-through regarding a Venti cold brew with no ice, where a customer was disappointed to receive a cup not filled to the top and felt the treat of going to Starbucks was diminished. Despite being decorated nicely for the holidays, some suggest the location needs to work more on customer service rather than decor. The experiences vary significantly between visits.