Buffalo Wild Wings in Gaithersburg

“First off i wanna say I've been coming to this store since the day it open and I must say that the food is great.The atmosphere when you walk in is so welcoming.but this review is particularly for one individual who mostly works at night He deserves every bit of recognition he can get.every time I come in he greets me by name he's always smiling and he makes sure everyone is taking care of.i always hear him telling his team she's a regular and to make sure they get my order right.and if they are busy he communicates that very well with the guest in the lobby.sometimes I can hear him in the back instructing his other team members of things he needs to complete an order or things like which order to work on first.i can go for days about this guy.he's really good at what he does.i highly recommended.“

“We wanted to give a shoutout to Junior for his outstanding customer service. Unfortunately, someone accidentally took our order before we could pick it up, but Junior handled the situation incredibly well. He sincerely apologized, took the time to explain what had happened, and remained kind and professional throughout the whole experience. Even though it was an unfortunate situation, his positive attitude and excellent customer service turned it into a great experience. Thank you, Junior, for going above and beyond!“