Dunkin'
$ • Coffee Shops, Donuts
Hours:
18558 Woodfield Rd, Gaithersburg
(240) 631-2222
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Ratings
Menu


Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Dunkin' offers outstanding customer service, as demonstrated by one reviewer who was pleased with their prompt and efficient experience. However, other reviewers have had contrasting experiences. Some have reported slow and unhygienic service, with sticky surfaces and long wait times, even during morning hours. In one instance, a barista's poor service included spilling coffee, using a dirty towel to clean the cup, and then returning a cold, sweetened coffee instead of the original order. Another reviewer criticized the store's temperature, calling it "super cold", and expressed frustration with slow service, even when they were the only customer. Despite these issues, one reviewer praised the quality of the food, specifically the bagels. Overall, Dunkin' appears to be a mixed bag, with some customers enjoying their experience and others encountering problems with service and cleanliness.