Baskin-Robbins
$ • Ice Cream
Hours:
18558 Woodfield Rd, Gaithersburg
(240) 631-2222
Customers' Favorites
Baskin Robbins Reviews
Great ice cream, but not great service. Employees were talking about wanting to work elsewhere in front of customers. They didn't have hot fudge or caramel, which were on the menu. Ice cream was mislabeled, which was something they seemed to know about and just decided to wait to fix until a customer brought it up. They asked us if we wanted spoons, and then instead of handing us spoons, pulled a dirty box from under the counter and had us get our own spoons.
Store is a combo with Dunkin' Donuts. Quite the bit of real estate at the shopping center! I think the staff works both sides though. Went to get ice cream cake. Picked one out of the freezer case. There were quite a variety to choose from. They were all nicely decorated, but wanted to add happy birthday to the one we picked out. The cake was a little on the smaller size, but one of the folks behind the counter said they could fit happy birthday and a name. We were surprised by...read full review
Ratings
Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
I had order Uber eats and kept getting sent new people when I called the store I delt with jeb and she was such a sweet girl! Got me my order done and fixed and even a little note! Love the customer service!!