10 Best Ice Cream Shops in Gaithersburg

“This Baskin Robbin’s shop is wonderful. The environment is always so nice, clean, and family-friendly. On top of the great flavors, the employees are phenomenal, they are consistently welcoming, incredibly friendly, and super efficient even when it’s busy. It’s always a pleasure coming here!“

“This place has a little of everything! In my opinion, it's a full service deli with plenty of food options, of high quality, and if you want dessert you can get that too. My wife and I went and we ordered the roast beef grilled cheese and the Viet Dog. Which....grilled cheese came with au jus and the Vietnam style hot dog was a great take on a Bahn Mi sandwich. My wife also got a scoop of ice cream and we left very happy. Great local place so go here to eat well and support a local business.“

“Soy muy feliz al saborear los sorbetes por por su variedad de sabores“

“I had a great experience at Crumbl last week thanks to an employee I believe was named Camilla-(She was Hispanic?) One of the other employees accidentally messed up my order, but she quickly stepped in and corrected it without any hassle. She greeted me warmly when I came in, made me feel welcome, and even offered to help if I needed anything else. She turned what could have been a frustrating experience into a great one, thank you…😊“

“The original yogurt ice cream flavor was definitely my favorite — creamy, refreshing, and just right. There are so many topping options to choose from, but after trying the other flavors, I still think the original is the best. 🍦✨“

“After dinner I was craving some delicious ice cream & my date surprised me by taking me to the cutest ice cream shop ever. I am a big fan of gelato and when I tell you this is TOP SHELF w/ a side of phenomenal customer service I mean it. The staff was super nice, they allowed me to taste different flavors before I made my decision. They also have the cutest little “I melt for you” sign to take IG worthy pictures. Will most definitely be back for more! Gracias! 😊“

“I've always had good experiences at this location, which is why I'm still giving it 4 stars and will continue coming back.

That said, I had a concerning experience during my visit on June 29 at around 8:40 PM. I wasn't asked for my rewards phone number, which is normally fine because I can scan the barcode on my receipt later to receive my rewards points. However, when I received my receipt, there was no barcode to scan. In the past, whenever I haven't provided my phone number, a barcode has always been printed so I could claim my points afterward.

Based on that, I believe an employee may have entered a different rewards phone number instead of asking for mine. I can't say for certain that's what happened, but based on my previous experiences, it's the only explanation that makes sense to me. If that's what occurred, it's something management should investigate because customers shouldn't lose out on the rewards they've earned.

Other than this incident, I've always enjoyed coming here. The ice cream is great, the staff is usually friendly, and I hope this issue is addressed.“

“Our family's favorite. Proud Crave Card powerusers! They are always coming up with new and delish flavors of ices, pops, custard, drinks, and every kind of dessert you can imagine. Plus they offer coffee and breakfast! . The Fall Gelatis are our go-to desserts. I just wish they would post the flavors of the day online, but that would be hard because there are so many!“

“This location has been my neighborhood Shake Shack for the past few years, but I'm just getting to write a review due to the excellent service we received today. My family and I dined in for a quick lunch, and it was the first time I was attended to with such care and diligence at a Shake Shack location! I didn't get the young gentleman's name, but an employee came around 2-3 times to check in on us and clear our plates almost immediately after our meal. I later found out he went out of his way to help take my family's order with ease when they had to transfer it from the self-serve kiosk to the cashier. Food was what you would expect (my lettuce wrap was a bit soggy from sitting around, so maybe preparing that last would be helpful), overall great experience!“

“I recently visited this bakery and had a wonderful experience. The bakery was clean, warm, and beautifully arranged, with the delicious smell of freshly baked items creating a welcoming atmosphere from the moment I entered. The display counters were filled with a wide variety of cakes, pastries, cookies, breads, and desserts that all looked fresh and beautifully prepared.

The quality of the baked goods was excellent. Everything I tried tasted fresh, soft, and full of flavor. I especially enjoyed the pastries and cakes, which were perfectly sweet, moist, and made with high-quality ingredients. The bread was also fresh and had a wonderful texture and taste. It was clear that great care and attention went into every item.“