Customers` Favorites
Customers` Favorites
“Kids is Happy. They’re very like this place.“
Customers` Favorites
“I was one of the naysayers. Like seriously, who needs another chicken finger place??
Well I'm a believer. After waiting until the crowd circling the entire building calmed down after the grand opening, I tried these chicken strips. Unbelievable! Every single time I've been there the chicken is juicy. The breading is crispy but not too heavy but not too light, and they make their sauce EVERY DAY 🤯
So ridiculously good. I am now a believer.“
Customers` Favorites
“This chick fil a is the friendliest place I have been! It is also very clean. All staff cannot do enough for you! Such a group of kind people working here!!!!“
Customers` Favorites
“Fantastic food and great prices! The restaurant is clean, and the staff are friendly! My only wish is the veggie burger could have been homemade patty instead of the "Beyond Meat" patty they use. Solid 4.5 star!“
Customers` Favorites
“everything everything...“
Customers` Favorites
“My bf and I have been wanting to try this place for a while and finally stopped by a few nights ago. We weren’t even sure it was open because it was so empty.
We walked in and were greeted by the friendliest guy at the register. The place was spotless with the neatest ambiance/ decor.
We both got the meal with the slider and chicken tender. Those chicken tenders were GIGANTIC. I ended up eating the slider, which was the size of a full size sandwich and fries and took the tender (on toast) home for later. The fries were so crunchy and the chicken had great flavor. I got the extra hot which wasn’t too spicy. My bf got regular hot. We both enjoyed it and will be back. They also gave lots of pickes and Dave’s sauce which was also super yummy. 😋“
Customers` Favorites
“This is, hands down, the best chicken sandwich I've had anywhere. It's also one of the best sandwiches I've had anywhere. The spice is great and the flavor is out of this world. the portion sizes are great and the chicken is fried to perfection. That's not even mentioning the crispy waffle fries that put all others to shame. Don't eat here if you want to enjoy chicken sandwiches elsewhere. once you have a chicken sando at Hangry Joe's, everything else seems mediocre by comparison.“
Customers` Favorites
“We attended the Action Hero Night & it was a fun time! My kids enjoyed the activities & meeting the Super hero cow. Lol I spoke with Gina the Marketing Director & she is very welcoming. I hope CFA continues to have family events!“
Customers` Favorites
“We always use curbside pickup via the app, sometimes Crofton, Gambrills, Severna Park and sometimes Severn. (Can you tell we love chick fil a?)Every time we go to the Quarterfield Crossing (Severn) location, the same person brings our order out. Her name is Vicki, she’s a bit older, and she’s the best. She’s always prompt and so kind and our order is always perfect. She definitely deserves recognition.“
Customers` Favorites
“It was good but the food is much better in the United Kingdom 🇬🇧“
Customers` Favorites
“The shrimp and chicken fajita was super delicious. Very generous serving, too! It is my new fave.“
Customers` Favorites
“Another nice chic fil a location. Quick service and hot food. A nice dining room to eat in. Two lanes for drive through and mobile through, the latter being very convenient and novel. A drive through lane dedicated to picking up mobile orders. Also great for delivery drivers. Had catering done from here as well, it was really easy, quick turn around and the manager that helped me was great.
Vegetarian options: Limited
Kid-friendliness: Good place to bring a kid“
Customers` Favorites
“I recently had the opportunity to visit the newly remodeled Chick-fil-A restaurant and wanted to share my thoughts on the overall experience. While the restaurant's updated appearance was impressive, I couldn't help but notice some areas where the customer service could have been improved.
Firstly, I must commend Chick-fil-A for the beautifully remodeled restaurant. The new design is modern, inviting, and creates a pleasant dining atmosphere. Additionally, the cleanliness of the establishment was remarkable, with well-maintained dining areas and sparkling restrooms.
However, I did notice a decline in the level of customer service since the change in ownership. The staff seemed less attentive and lacked the warmth and friendliness that I have come to associate with Chick-fil-A. It was a shame to see the standards seemingly lowered at this location. I hope that the management takes note of this feedback and works towards restoring the exceptional customer service that Chick-fil-A is known for.
On a positive note, the food quality remained consistently good during my visit. The signature Chick-fil-A sandwiches were flavorful and well-prepared, showcasing the brand's commitment to using quality ingredients. The taste and freshness were as enjoyable as ever, and I was satisfied with my meal.
Furthermore, the restaurant's cleanliness was praiseworthy, except for one minor issue. I noticed the area around and under the trashcan near the front of the restaurant on the outside could use some attention. While this was a small flaw in an otherwise clean environment, it is worth mentioning as it could be easily addressed to maintain the overall cleanliness of the establishment.
In conclusion, the newly remodeled Chick-fil-A restaurant offers a visually appealing and clean dining experience. However, the customer service fell short of expectations, and it seems that standards have been lowered since the change in ownership. Nevertheless, the food quality remains consistently good, and with some improvements in customer service, this location has the potential to be exceptional once again.
Note: This review reflects my personal experience and may not represent the overall performance of the restaurant.“
“Great food, love the oxtail. All seafood made to order, yummy!! Yes am all for black own businesses.“
Customers` Favorites
“Alright i work at the mall and come here a lot on my meals and it’s always great service! And I’m not even mad about this but how do you forget to put a top bun on 😂. You guys are awesome though keep up the great work“
Customers` Favorites
“Very good experience in the drive through. Good food too.“
Customers` Favorites
“Ótimo atendimento.Muito boa.a comida.“
Customers` Favorites
“On our way to the airport, we popped into Chick-fil-A for a snack before our international flight. We enjoyed an order of Chick-n-Strips, Chick-fil-A Chicken Sandwich, Chick-fil-A Waffle Potato Fries, Chocolate Milkshake, and a Dr Pepper. Our orders were up quickly. Everything was hot and delicious.“
Customers` Favorites
“I had an experience at this location drive thru I’ll never forget, all because of this girl at the window. That day I had just lost my job and didn’t have money for food. When my rewards wouldn’t work, I felt embarrassed and ready to drive off, but she didn’t even hesitate to pay for my entire meal
Her kindness was out of this world. She made me feel seen and cared for at one of my lowest points, the world truly needs more people like her. I think her name was Miriam, but even if I’m wrong, I’ll never forget what she did for me. Chick-fil-A is truly lucky to have her. May God bless that Angel“
Customers` Favorites
“Clean staff clean store good atmosphere good customer service. Only reason why it wasn't five stars all the way around is because I still have a hard time with paying $6 for roughly a third of a chicken breast. Other then that 🇺🇲“
Customers` Favorites
“FAST food is NOT on my list of choices!! Period. On 12/3/24, I had a crazy plane change in Baltimore. I was hungry and 'in a hurry'!!! I chose Chick-fil-A for convenience and reputation. I ordered a spicy biscuit combo. Cheap and to the point! The spiciness of the chicken was actually pleasant, the biscuit was cooked properly and the hashbrowns were nice and crispy, so for fast food expectations it was just fine!!
The shining star for this visit was a wonderful employee, JESHALI G. She gave exceptionally kind customer service!!! She was absolutely delightful!!!!
3/5/25 another plane change with hurried hunger needs! Evening flight, so no biscuits. Spicy chicken sandwich combo/with tater tots. Fast food, good enough. AGAIN, EXCEPTIONAL and kind customer service from Edras T. He was truly delightful.“
Customers` Favorites
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“Everything Was Excellent 🥰🥰“