Wendy's
$ • Fast Food, BurgersAbout Wendy's
Customers' Favorites
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Hamburger
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Wendy's Reviews
236 ratings
Share your opinion about Wendy's
the manger and the cashier was both being rude and I check my food it was wrong I gave them back twice they were yell at me and I was a special needs and I told them my food was was wrong I give them back the were arguing with me manger and the cashier was and I told the cashier and the manager I wasn't coming back at all
The food was okay. Customer service was missing. The dining area was clean
The gentlemen Ivan I believe his name was is an asset to your store in Joppatowne. It's not every day that you have great customer service in the fast food industry. This guy did a great job helping everyone and myself with their needs.
Hours
| Monday | 8AM - 12AM |
| Tuesday | 8AM - 12AM |
| Wednesday | 8AM - 12AM |
| Thursday | 8AM - 12AM |
| Friday | 8AM - 12AM |
| Saturday | 8AM - 12AM |
| Sunday | 8AM - 12AM |
Wendy's is a restaurant with a mixed experience. The morning crew, including staff like Pam and Dawn, are praised for their excellent service and attention to detail, making sure customers get their orders just right. They are described as having great presence and professionalism. Customers often mention that the food is good and fresh, with one reviewer noting that their Bacon Double Stack biggie bag was very fresh compared to other Wendy’s in Harford County. The drive-through staff, such as Crystal, are appreciated for their helpfulness and kindness, often taking extra time to ensure customers leave satisfied and with a positive experience.
However, the restaurant has had issues with cleanliness and professionalism. Some customers reported negative experiences, including rude behavior from staff and incorrect orders. One reviewer mentioned that they received wrong food twice and faced yelling and arguing from the manager and cashier, which led them to decide not to return. Despite these issues, the overall food quality was noted as good, and the morning staff's professionalism stood out as a positive aspect.