Dunkin'
200 Middletown Pkwy Suite 200, Middletown
(240) 490-8681
Recent Reviews
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My bagel was hard as a rock, completely inedible. Customer service refused to refund the cost. Kinda crazy.
I haven't dropped my coffee in a long time, today it happened
They saw, and gave me a new fresh coffee.. thx
Atmosphere: 5
Food: 5
Service: 5
They are WAY understaff they barley speak English then they have a promotion going for a 6 dollar meal so I asked if I paid extra could I get the coffee frozen. Her response was NO and walked away from me. Will NEVER go back to those ignorant people would rather give my money to wawa
Atmosphere: 1
Food: 1
Service: 1
I went through the drivethrough. Qui k and easy service. The drink was good and the donut was too.
Dietary restrictions: Many of the doughnuts are Dye Free!
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Doughnut
Workers were very sweet, donuts were fresh. Quick service.
Parking: A lot of free parking everywhere.
Kid-friendliness: Very kid friendly. Posts of a new kids movie on the advertisements on the tables for the movie “IF”
Atmosphere: 5
Food: 5
Service: 5
Worst dunkin location. They also don't give receipts
Atmosphere: 1
Food: 1
Service: 1
Only really go here on days when I need a quick sugar fast nearby. Unfortunately lately the quality of the establishment and service went down. But the straw that broke the camel's back was getting a broken questionably bitten donut in my drive through bag. What someone gotta do to just get the product for the money and that's that? I usually don't mind the environment or service if the product is solid. But this is Dunkin donuts and they couldn't even get that to me in one piece.
Atmosphere: 2
Food: 2
Service: 3
Four out of the last five orders missing multiple items. That's a horrible ratio. Check your orders before leaving! Also watch out when exiting the drive through, the sidewalk exits directly to the drivethrough exit with zero visibility for drivers or pedestrians.
Food: 3
Service: 1
The Dunkin/baskin robins has really gone down hill the last 5? Months?? Roughly they never can seem to get my orders right and most times when I order my coffee (whatever kind I get that day… hot, iced or frozen) it isn’t the correct size and/or it’s made wrong!!! 😑 they really need to get it together again…. Not sure what the issue seems to be.!
Always busy. Always reliable.
Atmosphere: 5
Service: 5
Restaurantji Recommends
Our meetup place for morning motorcycle rides. Breakfast eats, great coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Turkey Sausage Egg and Cheese, Muffins, Donuts, Croissant, English Muffin, Egg and Cheese, Bagels
25Feb.2024 My 1st time in this spot and as soon as I walked in the cashier greeted me with a nice hello. My order was taken and read in 3 minutes.I had a wonderful 1st visit and if I’m s driving through again, I’ll stop in for my iced coffee. Thanks guys!!
Parking: Tight parking lot due to the wannabe(only)Italian restaurant in the neighborhood and everybody wants to be there. So all those customers take up all of the lot. Dunkin’ has two mobil pick-up spots, two handicap spots,and a regular spot in front of the building.
Kid-friendliness: Regular spot in here for all.
Atmosphere: 4
Food: 5
Service: 5
We frequent this DD at least once a week if not more often and there has been a marked decline in the quality of their product. The doughnuts are continuously shrinking in size and the chai lattes no longer contain chai. This is the fourth week in a row when my chai had no chai flavoring at all and I was just drinking frothy warm milk. Very disappointing.
Poor customer service - closed early and refused to serve despite us arriving before closing
Atmosphere: 1
Food: 1
Service: 1
Gentleman behind the counter was super polite and kind.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
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