“We have drunk Quartermaine Coffee for almost thirty years. Their stores and the roasting plant pick-up location are thoughtfully run by personable and knowledgeable employees.
They offer many excellent bean and roast options by the pound at decent prices for home brewing, which is our principal form of consumption.
Friends have thanked us for gifts of their coffee and to discover a high quality local outfit that also has a website and online access.“
Customers` Favorites
“I pick Black Lion Cafe over Starbucks because I love the atmosphere and baristas.“
“Stumbled upon this gem on my way out of the doctor’s office and I cannot believe I didn’t know this place before!!
The person serving was incredibly kind and helpful. 100% recommended (especially the fresh pour over). Will definitely be back!“
Customers` Favorites
“Favorite local coffee spot. Great staff! Great coffee!“
Customers` Favorites
“Where do I start…this restaurant fired on all cylinders and I walked out with full satisfaction. I shared the awaze tibs and five veggies with two friends. The flavor was off the charts and the presentation of the food was so clean and organized. The spice level was just right. The prices are very fair for the portion of food. The customer service is top-notch and the lady at the counter and in the kitchen will treat you like family. If you’re in the DMV area, you need to come here and bring friends. Will definitely be coming back.“
Customers` Favorites
“Excellent speciality coffee. Friendly staff. If you want to up your knowledge of coffee and taste better coffee go visit them.“
Customers` Favorites
“Nice outdoor patio and great service.“
Customers` Favorites
“I recently stopped by La Colombe Coffee Roasters in Bethesda, and it was an absolute delight. The aroma of freshly roasted coffee beans filled the air, creating a cozy atmosphere. The baristas were friendly and knowledgeable, and the coffee they served was simply exceptional. I highly recommend trying their specialty blends for a truly memorable coffee experience.
Parking: It depends at what time you willvisit this place“
“I just had the most outstanding customer service experience at the Nespresso store in Westfield Mall, Bethesda, and it’s all thanks to an incredible employee named Jay. Honestly, Jay is the epitome of what real customer service is all about.
So here’s the story: my wife’s Nespresso machine finally gave out after about five or six years of faithful use. We usually go to the Nespresso at Westfield in Bethesda even though we live closer to Tysons Corner Mall in Virginia. Why? Because every time I’ve been to the Bethesda store, they’ve been amazing— and Jay just took that to a whole new level.
I walked in and explained to Jay that I needed to replace my wife’s machine. He listened to the whole situation, knew exactly what we were looking for, and recommended a few models that would suit us best. He was just super chill, knowledgeable, and really went out of his way to help me out.
Now, the machine he recommended originally didn’t qualify for a promo, but he gave me the Nespresso Club number and told me to call them to see if they could do anything since I was on my third machine. After I called, Nespresso’s customer service offered me 30% off a different machine.
When I came back to the store, Jay literally went above and beyond. He called Nespresso himself, verified my call, and even though the discount wasn’t noted properly, he made it happen. He got the green light to honor that 30% off the top-tier machine we originally wanted. He just genuinely cared and made sure we got taken care of.
Long story short, thanks to Jay, I’m a loyal customer for life at this location. This guy deserves all the recognition. If you need anything Nespresso in the Bethesda area, go see Jay. He’s the real deal and he’s the reason this store has earned my business forever.“
Customers` Favorites
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“This is the best coffee! Tastes delicious and it is fair trade and organic. It is my favorite. I definitely recommend.“