Popeyes Louisiana Kitchen
587 Hungerford Dr, Rockville
(301) 340-7304
Recent Reviews
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The customer service was really great and the chicken was just right
Atmosphere: 5
Food: 5
Service: 5
The 3:00 AM closing walk up window is absolutely wonderful. It works well with my over night schedule.
Atmosphere: 5
Food: 5
Service: 5
Roxi had the best customer service I have ever seen! She is so sweet she greeted everyone she smiles the whole time she is such a doll! This location needed her
Atmosphere: 5
Food: 4
Service: 5
Tasty food. Spicy.
Atmosphere: 4
Food: 5
Service: 5
The food was really good and i didint take that long
Atmosphere: 5
Food: 5
Service: 5
Missing items. Got the shrimp basket which is supposed to be season but both baskets came plain…
Atmosphere: 3
Food: 3
Service: 3
I’m not gonna lie, I only go to the Popeyes because it’s the closest one to me and it’s terrible. The chicken has absolutely no flavor. The employees are rude and they play games on the phone when you want to make sure your order is right. Once 10pm hits, this location does not answer the phone even though their restaurant is open until 3am. One time I called to make a Complaints in a young man, answered the phone and he refused to let me speak to the manager. He told me he wouldn’t let me speak to the manager, unless I told him what the issue was like what kind of Customer Service is that? Just a few weeks back, I ordered the shrimp and they just gave me boxes of chicken tenders. Like I should get what I paid for! I’m just about ready to call corporate because I’m sick of this Popeyes location!
Atmosphere: 4
Food: 1
Service: 2
I asked for spicy tenders, was served regular. Also gave me the wrong sauce. Didn't find out til I was down the road.
Atmosphere: 3
Food: 2
Service: 4
Not a single time has my order here ever been correct. Wrong flavors, or missing items every single time.
Atmosphere: 1
Food: 1
Service: 1
Literally what’s the use of a pickup window if they’re just gonna ignore you and you’d have to fall in line inside lol. I was standing at the window like an idiot while they just stare at me
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
this place was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken Combo
Very good service
Atmosphere: 5
Food: 5
Service: 5
I never have a problem with my order every time I go there my food was nice and hot and I love that nothing was cold the employee was very nice very respectful the restaurant was very clean the restroom was clean
Atmosphere: 5
Food: 5
Service: 5
I would 100% recommend this store to all, the service and food was amazing and fast! Overall the enployess and managers are amazing at attending and asking me what i wanted and they recommended me better and yummier options! The store was very clean and shiny, so happy for my experience here!!
Atmosphere: 5
Food: 5
Service: 5
I placed an order online with a given order number 72. Just because this order was using with the promotion, the store did not giving me the order, the reception claimed that they don’t honor the order, my money paid online and time waiting in the line for 30 minutes was lost. I would like to file a complaint on this, is this really a business chain of Popeyes? I wonder. Where is the reputation of Popeyes? Is it just the restaurant at this location particularly or I should banned out completely Popeyes for my family members and spread to friends and related people.
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