Dunkin' Donuts in Orono

“The staff was extremely helpful and attentive. My sister in law put in an online order but we got very delayed picking it up. They happily refreshed the coffee for no charge and happily put up with our large family group requesting dozens of different things.“

“I have been to this Dunkin several times a month over the past couple years. While the quality can vary depending on the person making your drink (Starbucks also has the same issue), they offer one thing that stand out: how quick they are give you your order, I have never had to wait longer than 1 minute unless there is a car in front of me. I also do mobile order at my apartment a few blocks away and within 5 minutes my order is ready. Today, I did a mobile order and ran into traffic so it took me about 20 minutes, unlike Starbucks that doesn't care about your drink after they made it, one team member (thank you, I don't remember your name!) noticed my cold foam was melting since I wasn't able to pick up my drink in a timely fashion and put new cold foam on it when I was in the drive-thru. I really appreciate the service here even if the food/drink quality can vary some days. Also, it's nice to see how friendly the team members are some days!“