Starbucks Coffee Company

$ • Coffee Shops

Hours:
1080 Forest Ave, Portland
(207) 878-1210

About Starbucks

Starbucks Coffee Company in this area is a place where regular customers often develop a strong rapport with the staff, who generally show compassion and care. Many customers appreciate the friendly attitude of employees like Emily, who works hard and remains upbeat, making the experience enjoyable. Some customers feel that the staff go above and beyond, such as helping lost wallets or offering recommendations, which makes them feel valued and better their day. However, experiences can vary. In some instances, staff members have been perceived as rude or unhelpful, especially during busy times or at the drive-thru, where some customers felt the service lacked the same warmth and friendliness.

The atmosphere also influences overall impressions; for example, one location offers a more welcoming environment, while another struggles with maintaining high standards, leading to issues like incorrect drink orders, underfilled cups, or even contamination, such as finding a fly in a drink. These mistakes often stem from possible training deficiencies. Additionally, some customers have experienced problems with the quality of coffee, especially around certain times, where the drinks were described as undrinkable or extremely bad, leading to disappointment. Despite this, many staff members have been kind and willing to remake drinks, which customers appreciate.

Overall, the reviews highlight a mix of positive interactions marked by kindness and good service, and negative experiences related to inconsistent quality and service standards. The best experiences tend to be when staff show genuine care, while lapses are often linked to busy periods and training challenges.

Customers' Favorites

Starbucks Reviews

3.7
148 ratings
Restaurantji Rating
5
62%
4
7%
3
10%
2
2%
1
19%
Food
4.1
Atmosphere
4.0
Service
4.0

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

After calling at 9:50 (while driving to the location) to ask when they were closing and was told that they were open till 10. I arrived at 9:55 to the doors closed and lights off. Thank you night crew of October 21, 2017.

3 strikes you're out: In two weeks, in three separate visits to get a simple bagel, order forgotten twice, and today chucked onto the counter at me like it and me were crap. I don't need to stop there and now won't.

Read All Reviews(148)

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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