McDonald's in Waterville

“My family and i walked into this establishment this morning and we were having a conversation to the manager about an experience we recently had with the Newport maine McDonald’s. we had coupons for free food because of their mistake and we were wondering if we could use them for breakfast because thats when the other place messed up and she stated that there were none for breakfast so she gave us 3 free breakfast coupons which she didn't have to do so we could feed our family. They went above and beyond“

“The manager on shift had the personality of a rock. Shoved our drinks and food at us. Didn't ask if we wanted any condiments. We sat at the window for 5 minutes waiting to ask for the dipping sauce, which we wanted. After looking at us multiple times and not coming back to the window, my husband honked the horn. After honking and waving her back over, she opened the window with the worst attitude and just looked at us. After asking for the sauce she passed them over and slammed the window. Customer service is the biggest part of the fast food world being one who worked at BK for 17 years as an owner....SMH but I'm not knocking the whole crew. I just hope they don't follow in her personality footsteps.“