Jimmy John's in Kalamazoo

“Thank you to your drivers who have gone above and beyond with a smile. Delivery to KVCC can be tricky and I appreciate their effort and patience coming out here. I do try to make it easier and meet them at a main door so they aren't having to locate me.“

“Just wanted to celebrate and give some recognition to an amazing employee you have in your hands.. Gabe. Last Friday night, I went to pick up my order and Gabe was so kind and had such an amazing attitude! He is truly a role model of what great and truth customer service means! Such a good and genuine person representing Jimmy John’s! It’s not often that you find people like him making the world better! Will keep coming back to the Gull Road location!“

“Employee perspective: good coworkers, flexible schedule, good management
Customer: food delivered in less than 2 minutes, fast service.

Cons: low pay, iPad training sucks

Otherwise I would recommend, Jimmy John's is looking for new employees rn we could have some people here :D“

“I hadn't been to Jimmy John's until about r months ago. Now I go there every other week. I thought it was just another kind of subway, the food is way fresher here and it tastes so good. I get the hunters club with their jalapeño ranch sauce. Never had a better sub“

“Me & my colleague had a great time here. I ordered the #17 (Country Porker, ham and bacon) on country wheat and let me just say, it didn’t disappoint. Shout out to our order taker, Carter, an amazingly cool guy (hint, he deserves a raise!)“

“I live across the street and have been frequenting this location lately. The employees are always so kind and welcoming. Tonight’s visit was worth writing a review about. I ordered a BLT for pickup and immediately left my house since they’re usually freaky fast. I got there and they had ran out of bacon. (Hey that’s okay, who doesn’t love bacon.) They informed me they were getting a bacon delivery shortly but I could order something else if I didn’t want to wait. I decided to wait, not even 2 minutes later the guy delivering the bacon was running Olympic speed into the building. I witnessed a freaky fast commercial live. 20 million gold stars. I wish I would have got their names because the service was top tier. Thank you guys again!“

“I don't do fast food, circumstances, and the peeps I was with dictated the need. WELL THEN, who got schooled? I don't know about the rest, but I'd definitely visit this location again. A full parking lot and lobby is always a good barometer, this location had both!“

“I'm so pleased with the service I received today from this store! Story time: An Uber delivery driver cancelled my order after picking up the food. I have ALL the screenshots showing and confirmation from Uber. The store was so very kind to go out of their way to send a replacement order which arrive very quickly. Thank you guys so much for the kindness and excellent service! I'll definitely be ordering here again, perhaps in person next time :). You really can't find this kind of service anywhere now and days so huge props to your team for everything you do!“