Kroger
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About Kroger
Kroger Reviews
144 ratings
Pharmacy department is awesome. The scanner system needs to be updated it's terrible and every time I go there I have to ask for help at least three times including today I gave it a $20 bill and I'm supposed to get $12.11 back in there to tear the home machine apart and couldn't find my 20 dollars the whole thing was just a pain in the butt they need to have more cashiers on hand actually work in the cashiers until they update their scanners such as Aldi's has done we never have...read full review
Really disappointing to see this store continue to get worse. Corporate/management is really setting up their staff to be constantly struggling because they are perpetually understaffed, especially in the register area. Profit over people personified.
Used this store a few times while visiting Ann Arbor. If they hired a few employees it could be ok but it was terribly under staffed both times I went in.
Kroger is a grocery store with a pharmacy department that needs updating. The checkout experience can be a hassle due to scanner issues, but the staff is friendly and welcoming, providing excellent customer service. Customers appreciate the positive energy from employees like Stevie, who can turn a rough day around. This particular Kroger stands out for its exceptional customer service, with employees going above and beyond to make customers feel valued and appreciated. The store is recommended for its friendly staff and pleasant shopping experience, setting a high standard for customer service that other Kroger locations should emulate.