Starbucks Coffee Company
$ • Coffee Shops, Pet FriendlyAbout Starbucks
Starbucks Reviews
32 ratings
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I was having an absolutely awful day today, the beauty behind the counter with the blonde hair and stretched lobes made my day. Lapeer was out of banana bread yummies for the matcha I was ordering. I drove all the way to Caro specifically for my weekly venti. If you see this.. thank you. ❤
The staff always makes our drinks right. They take the time to follow the recipes correctly, and we appreciate the attention to detail.
I typically order via the app for store pick up when I pass through Caro. I love that I can use my venmo to pay. The staff is always pleasant & I enjoy the little messages they write on the cups 🥤
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
The Starbucks Coffee Company location has received mixed reviews, with some customers praising the friendly and attentive staff, while others have experienced communication and customer service issues. The employees are generally described as friendly, smiley, and providing top-notch customer service, with one employee, Brianna, being particularly commended for her exceptional service and deserving of a raise. However, some customers have reported long wait times, especially at the drive-thru, and a lack of attention to customers in the lobby. Additionally, there have been issues with incorrect orders for specialty drinks, though the regular coffee has been consistently good.
Despite the occasional challenges, the new Starbucks location in Caro is described as a fantastic addition to the community. The store itself is praised for its modern, clean, and cozy atmosphere, with comfortable seating options that make it a great spot for relaxing, socializing, or getting work done. The convenient location and ample parking are also noted as positive aspects.
Overall, the Starbucks Coffee Company location seems to be a mixed bag, with both positive and negative experiences reported by customers. While the staff is generally friendly and the physical space is welcoming, there is room for improvement in terms of communication, customer service, and consistency with specialty drink orders.