BIGGBY COFFEE
$ • Coffee Shops, Cafe
Hours:
2200 Alpine Ave NW, Grand Rapids
(616) 226-6420
About Biggby Coffee
Customers' Favorites
Just One Mug of Coffee Per Day
Biggby Coffee Reviews
Menu
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Hours
| Monday | 6AM - 8PM |
| Tuesday | 6AM - 8PM |
| Wednesday | 6AM - 8PM |
| Thursday | 6AM - 8PM |
| Friday | 6AM - 8PM |
| Saturday | 6AM - 8PM |
| Sunday | 7AM - 8PM |
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BIGGBY COFFEE offers friendly service with cheerful staff, even near closing time. Customers often experience generosity, as when a lost cat was found and the drink was complimentary. However, some visits have been disappointing, with issues like minimal filling in a turkey havarti bragel and a weak, lukewarm golden Chai. Despite having five staff members, orders are sometimes not up to expectations, leaving customers feeling let down. Recent experiences include long wait times in the drive-thru, sometimes taking up to 15 minutes even with few cars. Customers have also faced issues with incorrect orders and poor drink quality, such as stale-tasting coffee. However, the owner has personally helped resolve problems, showing a commitment to good customer service. Overall, while the location has friendly staff and a welcoming atmosphere, improvements in order accuracy and drink quality are needed. Customers are still considering giving the Alpine location another chance.