Crumbl – Cookies & Desserts

3577 28th St SE Ste G4, Grand Rapids
(616) 803-8734

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Recent Reviews

Rough experience today. Last time I went I asked if they had something to put a cookie for my husband in and they very kindly gave me a little sleeve (I guess they use it for their ‘thins’ so I could do so. This was 2-3 weeks ago. 5/5 stars.

Today, I wanted 4 cookies, but we were giving 2 away so I asked if we could just get a sleeve or two. I was told no, they’re for the thins, they couldn’t do that. If I wanted separate...
Delicious cookies but employees don't even acknowledge you anymore. Some just seem frustrated that you came in. Also did not receive the soccer ball topper that was advertised for the Dubai cheesecake.
Sadly our order was delivered smelling like marijuana. Unfortunate experience and the cookies were discarded. Reached customer service and they guided me to contact the store directly. The store was contacted directly however no communication was returned. The issue was clearly with DoorDash, but would’ve been nice to receive acknowledgement from the store.

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