Panera Bread
$ • Cafe, Salad, Soup
Hours:
99 Monroe Ave NW, Grand Rapids
(616) 451-4007
About Panera Bread
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Panera Bread Reviews
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I ordered food online. Was told it would be there within the next 30 minutes. Received a call about 45 minutes asking if I would substitute chocolate chip cookies for some other cookie. I told them I didn’t order cookies? The person rudely hung up. I called back several times to check the status of my order and no one answered. Received an email that my food is on the way, now an hour later. I called trying to cancel my order all together, I could have ordered food from several...read full review
My order took more than 15 min !!!! Coffee took the longest and employees were joking around while making it it shouldn’t take that long very unhappy with the service
Ratings
Menu
Hours
| Monday | 7AM - 8PM |
| Tuesday | 7AM - 8PM |
| Wednesday | 7AM - 8PM |
| Thursday | 7AM - 8PM |
| Friday | 7AM - 8PM |
| Saturday | Closed |
| Sunday | Closed |
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Panera Bread is a restaurant that offers a variety of fresh and tasty food options, including the popular half salad and sandwich combo. The service is generally efficient, and the staff is friendly, although some customers have reported instances of patronizing behavior from certain employees. The location is clean and can be a quiet dining option, even during the busy lunch rush. However, there are a few inconveniences, such as the limited breakfast sandwich ordering hours and the requirement to use personal travel mugs. Parking can also be a challenge, as it often requires payment on the street or in nearby lots.
The food is generally well-received, with customers praising the delicious flavors. However, some customers have reported disappointments with the quality of certain menu items, such as the BLT sandwich having only two half strips of bacon, or the grilled cheese sandwich lacking the expected crispiness of the bread.
Overall, Panera Bread is a suitable dining option, offering good food and service, but with a few areas for improvement in terms of customer experience and consistency in food quality.