$$ • Coffee Shops

Cascade Center, 6425 28th St SE, Grand Rapids
(616) 949-5190

Starbucks Reviews

Restaurantji Rating
2 (44)
Restaurantji Rating

Long time and frequent customer of this Starbucks. The customer service has been lacking recently. Staff fails to acknowledge customers and instead carries on with personal conversations. Also, multiple times I have placed a brewed coffee order and they had absolutely no coffee brewed and I had to wait for them to brew. A sense of urgency would go a long way.

Restaurantji Rating

Best Starbucks around. Amanda Johnson and her team give excellent customer service. If you are a regular (most of us are) they already know your drink of choice. If they get a line they are already asking the next person in line what they can get started. We love them!!!!!

Restaurantji Rating

I don't drink coffee but my husband and daughter do. They always stop here in the morning. We did on a Monday before going home and the car line for the drive thru was horrible. I had a handicap sign and couldn't get to those parking spots. The line of cars blocked it. If I am correct that is against the law but I might be wrong. The staff inside are nice but still takes forever to get anything.

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Monday 6AM - 7PM
Tuesday 6AM - 7PM
Wednesday 6AM - 7PM
Thursday 6AM - 7PM
Friday 6AM - 7PM
Saturday 6AM - 7PM
Sunday 6AM - 7PM
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