Steak 'n Shake
$ • Burgers, Fast Food
Hours:
3488 Alpine Ave NW, Grand Rapids
(616) 785-7082
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
Who, with any common sense, packs a chili dog on its end in a bag before giving it to the customer? That's some intelligent life form you have working there at the Alpine Ave Steak 'n Shake. SMH!!
Dont order your food via the app they dont use that one according to the workers there. I ordered my food via the app when I was in there driveway. The app said it would be ready in 17-20 mins. I waited the time stated and looked at my app it said that my order was complete. I had set it up for carhop but did not see anyone coming out so I went inside to get my food. When I got to the cash register they said that they dont do carhop and they have not even started my order...read full review
On Friday night January 31 my son went through the drive thru for an order of 3 burgers, 1 sm ff and 3 shakes. He got home and our bag of food was incorrect. It had some kind of a burger with mayo, and 2 lg fries. Our shakes were correct. He called and talked to a gal and she told him that they would write down his name and he could come back at another time to get the correct burgers. Today he went back to get the burgers and they told him that they don't take names down...read full review
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
Steak 'n Shake offers delicious food, including the popular Frisco Melt with onion rings and banana shake. The restaurant provides wheelchair accessibility features, ensuring a comfortable dining experience for all customers. While some customers have raised concerns about the cleanliness of the dining room and bathrooms, the food remains a highlight, with many describing it as warm and delicious. The service is generally quick, and the staff are praised for their efficiency. However, some customers have expressed a preference for a more traditional sit-down service rather than the current order-at-the-counter system. Despite these mixed reviews, Steak 'n Shake continues to be a popular destination for those seeking a tasty meal in a casual setting.