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Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
3300 Alpine Ave NW, Grand Rapids
(616) 647-4260

Take-Out/Delivery Options

Customers' Favorites

Chipotle Mexican Grill Reviews

2.6 (93)
I am honestly sad to give such a low rating. I was placing an order through the app to pick up. I submitted my order with payment and the screen showed that Chipotle was having issues processing and to pay cash upon arrival. It immediately takes me back to the payment screen and again asks me to pick a time. Then my card was charged, no order confirmation given. I drove to the store and not only did they NOT receive my order they didn’t do anything to help me contact someone...read full review

I know it is very hard to find reliable staff in the food industry right now. Just wanted to say the 3 girls that you have working in there right now are absolutely top-notch! Fast and friendly, they didn't stop moving the entire time I was there. Well job hiring a great team!..... Food was great as well :)

I had an unfortunate circumstance that I did not get chicken on my bowl and had to return to the restaurant. I was greeted with smiles even though I wasn’t. The gentleman that helped me was very friendly and got the manager for me. She was very apologetic about the situation. She genuinely wanted to make it right! This is very admirable considering they were slammed and I was coming asking for corrections. I give this manager and team an A+ on customer service.

More Reviews(214)

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Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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