Chipotle Mexican Grill

12365 James St, Holland
(616) 392-1207

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Recent Reviews

Could be the time of day, but I got lightning fast service. I’m used to showing up on time and my pick-up not even started at other locations, but here they had my order on the shelf before it was due. Chips weren’t crisp but otherwise food was fine.
Other than when they've had staffing issues, it's a normal (or better than normal) Chipotle. I Karen'd the two times I had insanely long waits and got free entrees. There was a ridiculously giant catering order one time while they were short staffed. The other they had an employee with a medical emergency. So these both made sense to me as a reasonable person.
I mean, it's Chipotle, so you know how the food is just ok, nowadays. However, the staff seemed uncaring that the doors were broken and therefore stayed locked over an hour after they opened. We knocked a bunch and they just looked at us and kept doing whatever they were doing. Eventually, one staff member came and opened the door for us. After that, we all wondered what the hell they'd been doing before we came in, because half the ingredients weren't ready yet....

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