Potbelly
12359 James St Ste 10, Holland
(616) 323-2892
Customers' Favorites
Chicken Pot Pie Soup
Chicken Salad
Avo Turkey
Sandwich
Avocado
Chili
Menu
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Recent Reviews
On a recent trip through the drive-thru, I had a miscommunication about my order (my fault), and upon getting home I realized that my sandwich had some toppings on it that I cannot have for health reasons. I called the shop to see what my options were, and the team was very kind and professional and were willing to make me a new sandwich. I really appreciate the friendly service and how the team made sure I was taken care of!
So my family and I order once-twice a week give or take via online and pickup drive thru. In the order my sandwich comes to me wrapped and cut but cut with a dirty knife my sandwich should not have lettuce and some kind of red sauce. I order a prime rib sandwich no onion. It’s very distasteful to not cut the sandwich’s with a different knife or please clean it thank you! Also there is times we have ordered and you guys are out of something with the Mac n cheese…is there...
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They’ve been out of chicken pot pie soup several times recently,,that’s a huge bummer.
Disappointing to receive cheesy broccoli soup as a substitute. It is no where near as good as the pot pie soup.
Needless to say I have favorites and am very sad when those items are not available for whatever reason.