Jimmy John's in Kalamazoo

“Had a great experience at this Jimmy John’s for a big catering order. I called the night before requesting subs for a tailgate the next day. Clair helped me with the order and she was amazing!! She individually packaged all of the toppings to make sure everything stayed fresh for the tailgate the next day. Clair is the best and we had the best subs!“

“Just wanted to celebrate and give some recognition to an amazing employee you have in your hands.. Gabe. Last Friday night, I went to pick up my order and Gabe was so kind and had such an amazing attitude! He is truly a role model of what great and truth customer service means! Such a good and genuine person representing Jimmy John’s! It’s not often that you find people like him making the world better! Will keep coming back to the Gull Road location!“

“My last visit might have been my best visit to Jimmy Johns. I've always had good service but my last visit was especially great. It might have been the friendliest service I've received anywhere this year. Additionally, my sub was packed with ingredients. I could've easily eaten half of the sandwich and been full for hours, but I couldn't stop eating it.“

“Employee perspective: good coworkers, flexible schedule, good management
Customer: food delivered in less than 2 minutes, fast service.

Cons: low pay, iPad training sucks

Otherwise I would recommend, Jimmy John's is looking for new employees rn we could have some people here :D“

“I hadn't been to Jimmy John's until about r months ago. Now I go there every other week. I thought it was just another kind of subway, the food is way fresher here and it tastes so good. I get the hunters club with their jalapeño ranch sauce. Never had a better sub“

“I live across the street and have been frequenting this location lately. The employees are always so kind and welcoming. Tonight’s visit was worth writing a review about. I ordered a BLT for pickup and immediately left my house since they’re usually freaky fast. I got there and they had ran out of bacon. (Hey that’s okay, who doesn’t love bacon.) They informed me they were getting a bacon delivery shortly but I could order something else if I didn’t want to wait. I decided to wait, not even 2 minutes later the guy delivering the bacon was running Olympic speed into the building. I witnessed a freaky fast commercial live. 20 million gold stars. I wish I would have got their names because the service was top tier. Thank you guys again!“

“Me & my colleague had a great time here. I ordered the #17 (Country Porker, ham and bacon) on country wheat and let me just say, it didn’t disappoint. Shout out to our order taker, Carter, an amazingly cool guy (hint, he deserves a raise!)“

“I'm so pleased with the service I received today from this store! Story time: An Uber delivery driver cancelled my order after picking up the food. I have ALL the screenshots showing and confirmation from Uber. The store was so very kind to go out of their way to send a replacement order which arrive very quickly. Thank you guys so much for the kindness and excellent service! I'll definitely be ordering here again, perhaps in person next time :). You really can't find this kind of service anywhere now and days so huge props to your team for everything you do!“