The Cheesecake Factory

Customers' Favorites

Photos

+26 photos
+25 photos
Add a photo

Recent Reviews

First definitely do a reservation. I will say the lemon meringue cheesecake cake was delicious. The service was meh. Our waitress was late and slow. She could have been sleepy or under the influence. The pork belly sliders were decent. The best thing was the fresh wheat bread that we had. What I originally ordered was out of stock and I would have been able to receive it if my waitress was not so slow.
I stopped in on my way home to pick up a mobile order. They should remove the mobile order feature as u have to wait for someone to come to the phone to let them know u are there. After 5 minutes of being on hold I just came in. They had one person doing orders and 100 people sitting around trying to seat people but they were just talking to each other. Who ever the manager is need to better balance this give relief to the person taking orders. Those people take the calls...
Visited The Cheesecake Factory during my trip to the US in March while visiting the Grand Rapids area. It’s been a little while, but I remember having a good experience! The location was convenient, close to a mall with plenty of shops and lots of parking, making it an easy stop while out exploring. Would happily visit again next time I’m in the US!

More Reviews