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“I frequently go to this restaurant for lunch. It was the longest line I've ever been in this time, and I debated the wisdom of waiting. I was very surprised at how fast the line moved. Not only that, but my special order was correct and piping hot! The only drawback was they required cash. Luckily, I had some on me!“
“Today I did a Mobile order for a Dave’s double. It was quick and I took off to work for a meeting. 30 minutes later I open the bag to finally have my lunch and realize it’s not the correct sandwich or even close. So I went back to Wendy’s and as soon as I said I did a mobile order but got the wrong sandwich they told me to drive forward.
I was meet with the nicest people working at a fast food restaurant. That asked me what took me so long to come back as they realized quickly they made a mistake after I left. She even offered me a free cookie.
The burger she gave me once squared away was hot but mostly the staff was amazing, friendly and all around a joy!
Thank for making things right but almost making it feel as if it never happened.“