“First of all let’s remember these are reviews for a fast food restaurant.I just left this location. Around 6:45 pm on Wednesday the 3rd of August. Drive thru Line wrapped around the building. I decided to go inside to beat the line.There were two customers ahead of me that had issues with their orders. There was a guy training on register that also needed assistance bc we all do when training. The girl helping him (black girl around 5’6” with hair tied up in a bun) deserves a raise. Honestly everyone working tonight does. The trainee was very kind and helpful. I watched another girl with braids and an eyebrow ring and a white guy with red hair literally RUN preparing these orders. The eye brow ring girl stopped mid run to assist at the front all while being very kind and also working with the very busy drive thru register workers. Everyone was hustling in there.The girl with the bun I mentioned has the patience of a saint. She calmly and professionally addressed all complaints. She also wasn’t rude to the trainee and calmly explained as she worked. This Wendy’s is out of a lot of items and it isn’t the employees fault. This is a thankless job requiring long hours on your feet in a hot and small space.Be nice to the employees. They are working their butts off. Mistakes happen and they want you to be happy and go about your day. If you’re someone who thinks “how hard is it to not mess up _____” please remember you are one tiny part of what each employee is responsible for at any given time.I appreciate all of you working tonight. I’m sorry ppl tend to treat you with disrespect in this position. You all were working your butts off and I see you.“
“Very long wait time as they had a cross country team in here and Wendy’s was obviously short staffed. The workers were trying their best to accommodate all the orders. I could tell that they were overwhelmed. The napkins, ketchup and some pop out in the dining room were out and needed to be replenished. The manager or whomever runs this store needs to schedule more people so the workers aren’t so overwhelmed and treated poorly by impatient customers.“