DoubleTree by Hilton Lansing
111 N Grand Ave, Lansing
(517) 482-0188
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Recent Reviews
What a pleasant stay! My room was clean, comfortable, and well-appointed, and the service of each staff member I interacted with was fantastic. Although I wish the TV in my room was equipped with streaming capabilities, it was a large screen with good picture quality. The junior suite's sectional couch and wet bar make it feel like home, and the hotel's proximity to the Capitol and local food and entertainment was everything I needed. I'll certainly stay again,...
Our first visit to the DoubleTree Lansing had some issues that left us disappointed. However, I want to specifically recognize Alana and Danielle, whose professionalism and dedication completely turned the experience around.
Both managers went above and beyond to make things right. They listened to our concerns, took them seriously, and made every effort to ensure our stay afterward was comfortable, safe, and enjoyable. Their customer service was outstanding,...
Both managers went above and beyond to make things right. They listened to our concerns, took them seriously, and made every effort to ensure our stay afterward was comfortable, safe, and enjoyable. Their customer service was outstanding,...
Perfect place near lansing center downtown. Downfall is the lack of food options on site. Elevators were down for 24 hours because someone pulled the fire alarm and they are required to wait for elevator company to reset it. None of the workers told us the fire alarm was false until we went all the way to lobby and saw firefighters who were pissed they got called out for nothing. Digital key didn't work, had to go to front desk only to be told it works yet the app said I...
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