Tim Hortons

$ • Coffee, Tea

728 S Waverly Rd, Lansing
(517) 703-8131


Take-Out/Delivery Options


Reviews for Tim Hortons

So this place has never been the best but today i saw a drive thru employee feeding a dog from the window. Under normal circumstances this is disgusting, in these times it's unacceptable. It's not that i think a dog is going to give me covid, it's a display of lack of sanitary precautions an

RUDEST EMPLOYEES EVER. Drive thru lady YELLED at me in front of her coworkers because my card wouldn’t work and they wouldn’t accept my 100 dollar bill. I called back crying to the manager and he HUNG up on me. I was going to Tom Hortons (Waverly location) weekly for a long time, will never ever return to be treated like crap by the whole staff. Never in my life have been so humiliated.

I love Tim Hortons food, but the customer service is great one day and terrible the next. Most of the employees rarely smile. It's pretty clear they do not want to be there. There is one young man in particular, however, that is excellent. He is happy, friendly and helpful. I don't feel like I'm asking for a lot to ask for relatively consistent friendly and kind customer service. For example. The employee on the drive through intercom today was terrible. Even his...read full review

More Reviews(77)


Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 5AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.