Bravo! Italian Kitchen

17700 Haggerty Rd, Livonia
(734) 591-5600

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The Livonia location is permanently closed, but we were allowed to make reservations here for some reason. We had to drive to Rochester Hills instead, where we did have a good meal.
Went on New Year's Eve and they were definitely shortstaffed. The waitress was running around overworked, one of the meals came out as if it had sat around for quite a while. Sauce was dried up and the chicken was overcooked. She took it off our bill. The building was cold. Many people had their coats on and they did not have a heater going in the entryway to help combat the freezing temperatures outside. They had a lot of people waiting to be seated and were not cleaning...
We went on New Year's Eve for dinner. Service was terrible. We were told the waitress assigned to our table just left...so someone else was taking over. It took forever for someone to take our order. The appetizers came out before my drink was delivered ... that's how long it took to even get my drink. Our water was never refilled after asking twice. Bread was delivered to us AFTER we finished our meal.. (sigh). Don't want to blame the waitress entirely since she...

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