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“First off, the staff was very friendly and service was quick.
Unfortunately, my drive-thru smoothie order was wrong and I didn't realize it until I was quite a ways away. Not the end of the world, mistakes happen...but it's definitely a major bummer to spend $12+ on a smoothie and get the wrong order, especially when it's not one you like or can drink.
Edited to add: The manager reached back out to resolve this issue. Communication was great and it's good to see fantastic customer service. As I mentioned above, mistakes absolutely do happen and being able to step up and make it right is what sets Smoothie King apart from the rest.“
“I love smoothie king, Gaven was very nice and made my smoothie perfectly! I have one complaint, the lobby and overall appearance of this location need to be cleaned. When i initially walked in the lobby chairs and couches are covered in scum and dirt, it made me want to cancel my order due to lack of cleanliness.
I’m asking as a consumer to please address this issue.“