Wendy's
$ • Fast Food, Burgers
Hours:
31150 Five Mile Rd, Livonia
(734) 522-9283
About Wendy's
Customers' Favorites
Wendy's Reviews
Today May 26 , 2025 12:35 pm , I visited Wendy’s and placed an order for four Junior Bacon Cheeseburgers (with extra mayo and ketchup), a Son of a Baconator, a large fry, and a large Coke with light ice. I specifically asked for everything to be made fresh and told the staff I was willing to wait. After paying, I was pulled forward and waited approximately six minutes, which I thought was reasonable.
When my order arrived, I checked everything. The fries were warm no...read full review
Every single time, they either get the order wrong after little to no wait, OR wait forever, just to receive the wrong order. They are close, so I give them the benefit of the doubt, but always it seems to be my fault because I have to remember they always mess up the order, and the food is either cold, undercooked, or like today… burnt. Travel a couple miles further to another location that cares about costumer service.
Food was cold and tasteless! Every item on the 4 for 4 menu I ordered was Cold- the cheese wasn’t even melted on the jr. Cheese burger 🍔 the fries were cold 🍟 and h the chicken nuggets tasted like they were leftovers! On a positive note the sofa was cold!
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 12AM |
| Saturday | 6:30AM - 12AM |
| Sunday | 6:30AM - 12AM |
Wendy's in Metro Detroit offers a mixed dining experience. The drive-thru service is praised for its efficiency and freshness, with customers highlighting the tasty fries. However, the in-store service can be hit-or-miss, with some staff members lacking in friendliness and attentiveness. The $2 cheeseburger is criticized for its small size and poor quality, while the spicy chicken sandwich is commended for its delicious taste and perfect preparation. Customers also note that the restaurant's promotional images can be misleading. The apple pecan chicken salad sometimes has missing items. The breakfast was up to standards, but one customer experienced a cold chicken sandwich with poor toppings and forgot cheese. Overall, Wendy's provides a convenient option for quick meals, with a focus on drive-thru and certain menu items, but the in-store experience and order accuracy could use some improvement.