Starbucks in Madison Heights

“It saddens me to see so many bad reviews because this location is one of my favorite go-to places. I used to go to the Troy location but didn't feel the vibe the way I do here. I have always had a great experience with my order but I also sit at the Cafe and have watched the staff engaged in exceptional customer service should an order go wrong. I am typically here on Saturday or Sunday mornings and the staff during these shift hours are awesome. They are SO busy but still so professional and courteous.

Lastly, Starbucks is still one of the few places that appreciate and encourage the culture of community and gathering through investment in their coffee shops with a nice ambience and seating- most other coffee chains are only doing drive-through (because you know, covid). Starbucks also trumps in specialty drinks. Recently, they are even doing free coffee refills if you complete your drink at the store. I almost always get a drink when I visit here but people can still sit and enjoy time at the store without ordering.

I realize I totally sound like a Starbucks spokesperson but I am NOT. Just a fan. Keep up the good work.“

“The coffee was great. This is a nice location clean inside but missing that uplifting Starbucks vibe that usually get from the welcoming and fun vibrant staff at Starbucks they low-key seemed like we were interrupting them to even order. Coffee was good. Starbucks facility was beautiful was preoccupied with her personal life, and didn’t seem like they were expecting any customers….“