“I always order with the app for convenience and I tend to go to a lot of different stores depending on where I am but this Starbucks at Northwestern and Franklin is by far the best. I swear, everyone working here deserves a raise because it’s such a friendly environment every time I go in there. I like to say hello and thank you whenever I walk into any Starbucks because I’m genuinely grateful for the drinks they make me, but a lot of stores don’t acknowledge me even when I try to say thank you in passing which I can fully understand, I’m just another customer, but I seem to always be welcomed by everyone in this store when I go in. They don’t just say hello, they’re often very genuine and talkative, it makes my day every time. Thank you so much to everyone at this store!! Seriously, give them all raise! Maybe it’s good management but they’re doing something right at this Starbucks.“
“The young lady I believe her name was Lynn was phenomenal... I didn't know what I wanted and the recommendations she gave me with how she ordered her coffee was phenomenal!! It was so good I took my first sip and had to call the store and tell her how much I loved it!! I'm very pleased with my coffee as well as my service!“
“I absolutely love this location! I started working in the area in September and go almost daily m-f. The morning staff for the most part is really fantastic. Always has my drink made perfectly and greets me by name! Thanks for the best Trenta light ice Cold foam Cold Brew ☕️“
“I've always been very pleased with the service at this location! Baristas are always smiling and very friendly! This location offers both dine in and drive thru, as well as mobile orders. The drive thru line can be long at times, and I recommend going into the store if this is the case. There is also plenty of seating inside and on the outside patio! As far as the drinks and food, I feel it's pretty consistent with other Starbucks locations. I haven't had any issues before!“
“What can I say I absolutely luv luv luv my Starbucks Chai Latte (hot or cold) w/soy milk 2 squirts of caramel n 1 peppermint. N I’m addicted to the Lemon loaf, pumpkin bread, n banana nut bread when I go I buy 1 of each. When I’m bad I get 2 each n hide them for later. I was also very impressed with their level of customer service. The Mgr/owner is so cool he bought all my stuff 1 day out of the kindness of his heart. That really touched me, it was so cool n I felt truly valued as a customer. The only reason I didn’t give them 5 stars is due to the lengthy lines inside n out.“