“I got stuck in the drive thru for 25 min and I was mad. I wrote the company while I was waiting. Got up there and the fellow was very apologetic. They called me a few days later for a follow up to my complaint with free food. The guy on the phone was also very nice. Good people working there. Also the food was “
“If I go to KFC, which I don't do very often, it will be this one. Doesn't matter how far out I am, I'll wait until I'm in the area. The cashier is always courteous and professional. My food is always hot, which is unusual because most restaurants don't serve hot very often.“