Brooklyn's
$ • Bagels, Cafe, Bakery
Hours:
3007 Henry St, Muskegon
(231) 733-4030
About Brooklyn's
Customers' Favorites
Brooklyn's Reviews
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Don’t waste your money! I stopped in this past week for a plain bagel with plain cream cheese & it was in the early afternoon . I was the only customer there, paid at the window and it smelled like something was burning. I pulled away to head home and when stopped took out 1/4 of sliced bagel and saw the edge of a charred bagel! At first it looked like it was around the edge but as I took a bite I realized the entire bagel was charred, there were actually chunks of charred material...read full review
We used to love Brooklyn Bagels other than the occasional we don't have any bagels (Odd since that's literally in the name) but within the last 6 months they have gone downhill. We have visited 2 of the locations and had the same results. Long waits, Chai used to be amazing, is now watery. No one seems to be managing the location we've been too, just a bunch of teens trying to figure it out. Currently at the Apple location and have waited 20 minutes for 2 bagels with minimal other...read full review
We have loved Brooklyn Bagels for years and were very excited when the Holton Rd location opened, but no matter how many times we’ve tried, we continue to wait 10+ in line. I’ve tried the online option but was forced to wait behind regular order cars to get an order that was supposed to be ready 20 minutes prior. It is no longer a convenience spot… And I believe there was only one person working at the time of this instance. Seriously need to rethink this system!
Menu
Hours
| Monday | 6AM - 6PM |
| Tuesday | 6AM - 6PM |
| Wednesday | 6AM - 6PM |
| Thursday | 6AM - 6PM |
| Friday | 6AM - 6PM |
| Saturday | 7AM - 6PM |
| Sunday | 7AM - 6PM |
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Brooklyn's is a coffee shop located in the Greater Muskegon area, known for its fantastic bagels and coffee. Customers appreciate the quick and delicious options, often finding Brooklyn's better than big brand coffee. The shop offers a variety of unique flavored bagels and muffins, which many find more interesting than the usual options elsewhere. The location is quiet and clean, with enough parking and wheelchair accessibility. The staff is mostly young and friendly, and the music sometimes includes bands like R. E. M., New Order, The Cure, and The Cult, adding to the chill vibe. Customers enjoy the friendly atmosphere, tasty coffee blends, and the availability of smoothies and bagel with Cream Cheese, especially jalapeño flavor to take home.
Many customers have shared positive experiences, such as honest and accommodating staff, with one customer praising how Brooklyn's corrected a mistake with their change and showed honesty and kindness. Others mention they would come in for a hot mocha a few times a week, though some have had issues with incorrect orders like hot chocolate instead of mocha, or a mocha without coffee, which affected their overall experience. Despite these issues, the shop remains a popular spot for good food and drinks.
However, some have noted a decline in quality over the past six months. Long waits, a decrease in quality, and management issues have been reported. For example, one customer waited 20 minutes for two bagels at the Apple Ave location, and others mentioned that the chai used to be amazing but now feels watery. There have also been complaints about inconsistent service, especially with staff who seem to be still figuring things out. While Brooklyn's continues to be a favorite for many, some customers have expressed that they may need to look for other local options if these issues persist.