McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
21000 Greenfield Rd, Oak Park
(248) 968-5149
About McDonald's
Customers' Favorites
McDonald's Reviews
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I ordered a double filet, small fry and large WATER. Instead of ringing me up for the combo as requested once I got to the window, the cashier and manager proceed to tell me because the register can’t “sub” for water they have to ring me individually. So you would rather I cancel a ten dollar order??? Makes total sense
Stop ignoring customers, allowing them sit at the window with no one talking to them for 10 minutes and then just asking to take an order with nothing said about the wait.
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 10PM |
McDonald's is a place where exceptional customer service stands out. The manager, an older African American woman, ensures the men's room is outstandingly clean, swiftly addressing any issues. The staff, including a greeter, creates a welcoming atmosphere. A customer praises the hot caramel macchiato with an extra shot of espresso as a mood lifter. Another customer enjoyed two medium coffees and two strawberry cream cheese pies for breakfast, finding them delicious.
A customer shared a positive experience with an employee named Laquisha, who helped by pushing back an order when needed. Additionally, a late breakfast through the drive-thru was quick and fresh, with friendly staff providing all necessary condiments without being asked. Another customer specifically mentioned Jordan, an employee known for excellent customer service, a pleasant demeanor, and clear communication. Jordan's work ethic and attitude make a significant difference, encouraging customers to return to this location. Despite a slight issue with the counter service, overall, the experience at McDonald's is rated as a B+.