Dunkin'
$ • Coffee Shops, Donuts
Hours:
1700 W 14 Mile Rd, Royal Oak
(248) 838-8221
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Last week, I experienced deplorable customer service by the owner/manager (he's a manager, but I am not sure if he is the owner) and will never give this location my business again. I highly recommend supporting our other local coffee shops, specifically Kahve and Biggby, where the coffee is better and you are actually welcomed with warm, grateful smiles.
I think they are way under staffed at this particular place. I waited in line for 10 minutes before my order was even taken. It's not the first time that has happened.
When you treat your 6 year old daughter to donuts, and even she notices and comments, "I think they need to go back to Kindergarten and learn how to be nice". Will be passing by this location next time. �
Ratings
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 10PM |
| Saturday | 4AM - 10PM |
| Sunday | 4AM - 10PM |
Dunkin' is a well-known restaurant that offers friendly staff and kid-friendly options like ice cream, potentially from Baskin-Robbins. While one customer had a negative experience with a rude employee, most report great customer service. The restaurant is known for its fresh-tasting donuts and coffee, though customers advise against visiting during rush hour as it can get crowded. The ambiance is generally good, and the restaurant has ample parking space, though the parking lot may not always be well-maintained. The Kiwi Watermelon REFRESHNER and iced coffee are popular menu items, and the ice cream, while expensive, is reported to be delicious.