“Today I visited this McDonald's Feb 26th, 2026 at 8AM.
I had a WONDERFUL!!! experience this morning!!! Customer service has really died especially at fast food places but this McDonald's EVERYONE there this morning was sooooooooooo kind, soooooooo polite and each person had suchhhhhhh warm and welcoming attitudes!! IT WAS SOOOO REFRESHING!!! and I think it's important to show appreciation for the ones who make a difference in people's lives by just being kind ❤️“
“I have been coming to this Mcdonalds semi-regularly recently, and I have to say they are LEGENDS. They always seem super busy, and while the time you wait might not be the BEST, the food always seems good quality! The people too are kind and down to help you. W Mcdonalds“
“This is by far the best McDonald’s in Saginaw. Hot food and friendly service. I drive past a few McDonald’s just to get to this one because I know I’m gonna be happy with my order every time and the friendliness of the employees is awesome. Thank you.“
“Always a good place to get some food.
Vegetarian options: There is almost no vegetation food options.
Parking: Right outside of the building.
Kid-friendliness: It is just a restaurant, nothing against kids.
Wheelchair accessibility: Parking for wheelchairs and accessible entrance.“
“I hit this drive-through two or three times a week in the morning for breakfast. The ladies that greet you at the window are some of the nicest people I’ve ever talked to the food was hot and absolutely top-notch. I know what you’re thinking. This is a McDonald’s, correct and it’s held to a very high standard, which I appreciate.“
“This place is sooo clean & kids play area is built different for sure. It’s very spacious. Staff are polite. I love the fact they have an activity table for kids that has coloring books crayons & 2 other things for them if they not gone play. Was my first visit there 2024 il update over time.“
“I was surprised to see such terrible reviews when going to add a review for my most frequented fast food stop.
I’m sure a lot of the issues others posted about might just be a specific crew/shift of workers, as the shift that is regularly working around 3:30/4pm is always polite and professional. There’s 2 guys working there who are usually at the windows for paying/getting food and they always greet you with a smile and say thank you have a nice day.
I’ve never had my Oder be wrong, but sometimes the burgers are very messily put together but that’s a fair trade off for quick food and good customer service.
After reading these reviews i was shocked at how many people have had a bad experience at this store, and hopefully management will try to rectify the issues others have mentioned.“
“When using a mobile app to order food and drinks. If the store does not have that item, I've been told to get the refund from the app. However, the app clearly says to get the refund from the store location you shopped at. It has happened several times. I only like a couple of things from McDonalds, so I usually leave without any items or my money due to restraunt locations not giving refunds for mobile orders.“
“Best Experience I've had at McDonald's in my life. Food was fresh and freaky fast. I placed an order and it wa ready before I sat down. My reviews are always non bias and fair. They ice cream machine was working too. That's always a plus“