Tim Hortons in Shelby

“Amani always makes the service better! whenever i see her i know i’m gonna get the best food made, best drink made, overall a phenomenal service. Whenever i go inside, i always order a grilled cheese and a sunrise sunset. She makes them phenomenal. I also noticed when she’s done making my food she throws away her gloves and washes her hands and puts new ones on. She’s also a very clean person i must say and there’s no trace of cross contamination.“

“As a visitor from New York, my very first experience with Tim Hortons was at this location, and it absolutely exceeded all expectations. The staff and owners were incredibly friendly and welcoming, setting the stage for a truly positive visit.

Everything we ordered was incredibly fresh, which made for a fantastic first impression. What really stood out, though, was their willingness to go above and beyond to accommodate our needs. They had no problem making adjustments to our order to account for some allergies, which was a huge relief and a testament to their excellent customer service.

This Tim Hortons location is truly a gem, and I highly recommend it to anyone looking for a fresh meal and a fantastic experience!“

“I was in a rush to get to work so I quickly ordered a french vanilla latte and marbina cashed me out at the window. She was so sweet and nice. She quickly handed me my drink and I was able to get to work on time thanks to the staff. I love this place and totally recommend!“

“I have only been to this location a few times in the morning to get donuts for my grandchildren. When I walked inside earlier this week, I was greeted by a tall man with a huge smile. This worker looked like a high schooler, but acted more like a mature adult. He helped me choose the best donuts and made my coffee to perfection. A gem of a worker! I also got to watch the other employees working the drive through. They have such a good system going on, getting cars in and out as fast as possible, while being friendly to everyone. My grandchildren loved their donuts and I loved my coffee. Great experience!“

“Customer service at this location is consistently exceptional, that’s why I keep coming back. Even during the busy morning rush, the team provides outstanding service and always makes sure you get what you need for yourself and your kids. Their warm smiles truly make you feel welcome every time.
I’d especially like to personally thank Safanah, Mariam, and Donnah for their excellent service. I truly appreciate all that you do!“